Shipping and Refund Policy
Shipping Information:
At Gardens Need Pvt Ltd, we are committed to providing our
customers with timely and efficient shipping. Below are the details regarding
our shipping policies:
Order Processing Time: All orders are processed
within 1-3 business days. Orders are not shipped or delivered on weekends or
holidays.
Shipping Rates: Shipping costs are calculated at
checkout based on the weight, dimensions, and destination of your items.
Delivery Time: Delivery times may vary depending on
your location. Typically, you can expect to receive your order within 5-10
business days after processing. Please note that delivery times are estimates
and may be affected by factors such as weather, holidays, or carrier delays.
Tracking Your Order: Once your order has shipped, you
will receive a confirmation email with a tracking number. This will allow you
to monitor the status of your shipment.
International Shipping: We currently offer
international shipping to select countries. Additional shipping fees and
customs duties may apply. Please check with your local customs office for more
information.
Changes to Your Order:
If you need to make changes to your order after submission,
please contact us as soon as possible. We may not be able to accommodate
changes once the order has been processed.
Refund
Policy for Gardens Need Pvt Ltd
Refund and Return Policy:
At Gardens Need Pvt Ltd, we want you to be completely
satisfied with your purchase. If for any reason you are not satisfied, please
review our refund and return policy below:
Eligibility for Returns: You may return most items
within 5 days of receiving your order for a full refund. To be eligible for a
return, your item must be unused, in the same condition that you received it,
and in the original packaging.
Non-Returnable Items: Certain items are
non-returnable, including:
Customized or personalized products.
Items marked as non-returnable on the product description.
Return Process:
To initiate a return, please contact us at [insert email or
phone number] to request a return authorization.
Once your return is approved, we will provide you with
instructions on how to send the item back to us.
Please include a copy of the original receipt with your
return.
Refunds: After we receive and inspect your returned
item, we will notify you of the status of your refund. If approved, your refund
will be processed and a credit will automatically be applied to your original
payment method within a certain number of days, depending on your payment
processor.
Shipping Costs: Your original shipping charges are
non-refundable. You will be responsible for paying your own shipping costs for
returning your item. If you receive a refund, the cost of return shipping will
be deducted from your refund.
Exchanges: If you need to exchange an item for the
same item in a different size or color, please follow the return process
outlined above and place a new order for the desired item.
Contact Us:
If you have any questions or concerns regarding our shipping
and refund policy, please contact us:
Email: info@gardensneed.com
Phone: +91 8929082908